I'm a freelance product, design and technology consultant, currently working within Public Digital's network. I have some capacity for additional work, and you should drop me an email if you're looking for help.
I generally work with folks to build delivery teams, develop product and digital service roadmaps, scope projects and define user journeys, design experiments and get to the heart of delivering things that meet user needs.
By night, I write an Internet of Things and smart home blog, called Sensors and Sensibility, run a review site about zero waste products, called Less Mess, and do a little hobby-work as an artist and illustrator. I'm also a practicing member of the Ikenobo school of Ikebana under Nakamura Sensei, part of the Northern California Chapter.
I'm British, hailing originally from deepest, darkest, Cornwall. I emigrated to San Francisco from London in 2013 where I live with my husband, Alex.
Inevitably, all I'll be remembered for is naming Progressive Web Apps.
Before returning to public sector consultancy work, I was Netlify's Head of Product and, later, Head of UX & Product Design.
I was also the interim Director of the Communications and Engagement Focus Area at Code for America. When I wasn't trying to work out what a director actually did, I was a senior designer and product lead, working deeply with US cities and counties to build better digital services for their constituents through a project called Digital Front Door.
Prior to being uprooted from London, I was a very early collaborator for www.gov.uk, the flag-ship, award-winning, single-domain project for the Government Digital Service, a new department within the Cabinet Office of the UK Government. I did full front-end stack work as well as user experience and digital service design, and also helped to develop their Design Principles and Service Design Manual.
If you'd like to know more about any of the information above, or would like to get in touch with me about working with you, email me and I'll respond as soon as I can.
No recruitment agencies.